Terms & Conditions

Our terms and conditions are produced in full accordance with current UK law. Please ensure that you have read them carefully. If you’re unsure about anything, just ask.

Setting up an account

If you change your mind about your account, you can cancel within 7 days of setting it up and we’ll refund your payment in full.

Our prices may change at any time, but these changes will not affect any request to purchase that we have already accepted from you.

Prices shown do not include VAT. Please note that a VAT rate of 20.0% will be applied automatically to your monthly usage if your billing address is within the United Kingdom.

We'll always use reasonable efforts to ensure that your experience of using Strung is trouble-free. If, however, you do encounter is a problem, please let us know as soon as possible so we can put it right.

We welcome all feedback – positive and negative. If you have a complaint, please write to Strung, Blick Studios, 51 Malone Road, Belfast BT9 6RY or email [email protected] and we'll do our best to resolve the issue as soon as possible.